Canada's Wonderland Code of Conduct
Canada’s Wonderland is committed to Protecting the Fun by providing a safe, comfortable and enjoyable experience for all guests. To help us fulfill our commitment, we ask that you honor this Code of Conduct.
The following are not permitted at Canada’s Wonderland and may result in removal from the park without a refund.
- Firearms, ammunition, knives and weapons of any kind. Self-defense or restraining devices (e.g., pepper spray, mace).
- Fireworks or other similarly explosive and/or flammable objects, smoke machines or fog machines.
- Smoking, vaping, and products that produce vapor or smoke.
- Line Breaking, including leaving and re-entering a line for any reason or place holding in line
- Clothing with offensive language, obscene gestures/graphics, or nudity. Clothing that does not sufficiently cover undergarments. Face coverings that conceal identity. (This policy does not apply to masks meant to reduce the spread of Covid-19 and other germs.)
- Family-oriented themed outfits/attire are permitted. Costumes that conceal identity are prohibited. Rides and attractions may also have additional restrictions on attire.
- Unruly or disruptive behavior that interferes with guests’ enjoyment of the park including running, the incitement of running, and blocking midways and exits.
- Acts or behavior that park management deems to be a safety concern or that interrupts park operations or guests’ experience.
- Harassing/threatening behavior, sexual misconduct, or lewd behavior including inappropriate interaction with park guests or associates.
- Fighting or physical aggression of any kind, including verbal assaults.
- Offensive language or gestures.
- Conduct deemed by Canada’s Wonderland to be inappropriate for the peace and good order of the park, guests, or associates, and which may adversely affect the safety of others.
- Theft of any kind.
- Selling park tickets, credentials, and other entitlements, or soliciting and distributing literature not sponsored by the park except where otherwise approved.
- Refusing to follow verbal or printed instructions or cooperate with park personnel or security.
- Entering restricted areas including but not limited to attraction Danger Zones and behind-the-scenes areas. If you lose an item, report it to the Ride Attendant or Lost and Found.
- Unsolicited photography or video recording that disrupts a guest’s experience or interferes with park operations. Filming, regardless of device, secured or unsecure, is prohibited on most rides and attractions.
Guests are encouraged to report any violations of the Guest Code of Conduct or suspicious activity to the nearest associate, Security associate, or text (289) 536-4004 along with your message to Security.
Canada’s Wonderland reserves the right to revise or modify this Code of Conduct with or without notice.
Notice to Parents and Guardians: Teens/Children
Parents or guardians are responsible for the behavior of their minor children. Appropriate behavior and supervision are the responsibility of the parent/guardian and is always expected. We strongly recommend that minors (under 18) be accompanied by an adult. The park does not assume any responsibility or liability for unattended minors. Parents/guardians may be held legally liable for all acts of the children under their care.
Themed Attire
Family-oriented themed outfits/attire are permitted. Attire must not represent or resemble any official Park character, disrupt regular company operations, or potentially harm another guest or associate. Attire and accessories must meet Code of Conduct dress requirements and may not be offensive or violent and may not disrupt the general safety of guests or associates. Guests wearing character-themed outfits may not sign autographs for other guests or represent themselves as a park associate. Costumes that conceal identity are prohibited. Rides and attractions may also have additional restrictions on dress attire. Themed outfits/attire may be prohibited during evening Halloween events.
Personal Conduct
Conduct deemed by Canada's Wonderland to be inappropriate for the peace and good order of the park, guests, or associates, and which may adversely affect the safety of others is not permitted. Anyone who violates the Code of Conduct may be subject to ejection without refund or rain check.
Guests are encouraged to report any violations of the Guest Code of Conduct or suspicious activity to the nearest Canada's Wonderland associate, Security associate, or text (289) 536-4004.
Canada's Wonderland reserves the right to revise or modify this Code of Conduct with or without notice.
Notice: Canada's Wonderland Security personnel utilize surveillance cameras and body-worn cameras as part of their overall security program.